frequently asked questions
most frequently asked questions
What kind of businesses do you work with?
We work with small to medium size businesses across many business industries: food, apparel, health, beauty, education, contracting, finance, arts, fair trade, and more.
How long does it take to build a website?
It takes from 4 to 10 weeks, depending on the complexity of the design. The main delay in creating a website is waiting for the contents to be sent to us by the client. The designing of the website may take 2- 4 weeks, and the development phase requires an additional 2-6 weeks, depending on the number of pages and the number of revisions you require. These are general guidelines, but in case you have a deadline, we will do our best to meet the time frame you have in mind.
How much the website is going to cost?
It depends on the type of the site you are planning to have, its complexity, the number of pages you want to have, etc… If you want a basic website with 5 pages without any animation, it doesn’t cost much. We also offer 1 year free of web hosting. Please feel free to contact us or send us your requirements, the nature of the site you want, what sort of interactivity the site will have, the graphic design needs, domain and web hosting requirements, etc…and we will be more than happy to send you our quotation.
How Do you maintain the website?
We maintain the website by adding new pages, adding new content, and adding or replacing images to the website. We offer 3 months free maintenance to all our created websites. After the 3-month period, a maintenance fee will be paid monthly to keep your site updated with the new content that you will provide.
What are the payment conditions?
For small projects, we require a 50% deposit of the contract value at the time of approving the design. Then we will complete the coding of the website and will show you the site through our test server. Once you approve it, you will need to pay the remaining 50% to enable us to transfer the site to the hosting server. For larger projects, an initial payment of 35% of the contract value is required. A second payment of 35% is required upon approval of the design, and the final 30% payment will be due upon completion of the project.
What kind of technology do you support?
Can I see my website while it is in progress?
Of course. We will send you links to access your website and monitor the progress of the site. During this phase, we encourage you to send us your feedbacks and comments if something is not the way you have in mind. Once your site is ready and you have approved it, we release the site live on the hosting server.
How Many changes can I make to my site without additional cost?
After you have chosen the general format and colour schemes of your preferred design, you are allowed 3 changes/revisions at no additional cost.
We are a small company with a limited budget. Do you offer design templates?
In general, we don’t recommend the use of templates, but they may be appropriate in certain situations. If you must have a website launched within a few days, or if you are on a limited budget, a template might be acceptable on the short term.
What platform do you build your websites on?
We build all of our websites on the open-source Content Management System (CMS) platform called CodeIgnitor and Wordpress and others.
Where is my website hosted?
All websites that Technicare IT Solutions creates will be hosted on the LINUX server that we provide. Otherwise, you can purchase the hosting and give us access to it if you prefer so.
Are there any other services included in you design and development cost?
Yes. We offer configuration of your email accounts and basic search engine optimization services. Basic SEO includes submission of your site to the major search engines, and the setup of your primary metatag information.
Can you help me update my existing website that another web firm built?
It depends on many factors. We will study each case separately and provide you with our decision and quotation when applicable.
Can you help me write content for my website?
Not at the time being. This service will be provided soon to our clients.